Question 1

Do you charge a call-out fee or hourly rate?

Accepted Answer

No. We don’t charge a call-out fee and we don’t work on an hourly rate. You’ll get clear pricing before we start, with no hidden costs.

Question 2

How much does a locksmith cost in Lincolnshire?

Accepted Answer

Pricing depends on the job — lock type, time of day, and parts needed. We keep it straightforward: no call-out charge, no hourly rate, and a clear quote before any work starts. Out-of-hours emergencies carry a small uplift. Call 01522 396446 for an honest price.

Question 3

What if you can’t fix the problem?

Accepted Answer

We operate a “no fix, no fee” approach where applicable. If we can’t resolve the issue, we’ll explain why and the best next step.

Question 4

Are you insured and VAT registered?

Accepted Answer

Yes, we’re fully insured and VAT registered. We’re happy to provide details for commercial clients and facilities management partners.

Question 5

Can you quote from photos or video?

Accepted Answer

Often, yes. Send a few clear photos (and a short video if it’s a fault) on WhatsApp and we can usually give guidance and a ballpark price before booking. 07517114821

Question 6

Do you cover my area?

Accepted Answer

Yes. For Lincoln and the surrounding area we cover North Hykeham, South Hykeham, Waddington, Bracebridge Heath, Branston, Washingborough, Heighington, Canwick, Nettleham, Welton, Dunholme, Scothern, Cherry Willingham, Fiskerton, Saxilby, Skellingthorpe, Burton Waters, Doddington Park, Witham St Hughs and the wider Lincoln area. We also cover all of Lincolnshire for residential locksmith and vehicle work. Commercial and supply-only can be UK-wide where costs are covered.

Question 7

Do you offer emergency locksmith services?

Accepted Answer

Yes. We provide 24/7 emergency locksmith support across Lincolnshire, and we aim for same-day attendance where possible.

Question 8

Can you get me in without damaging the door?

Accepted Answer

In most cases, yes. We specialise in non-destructive entry and advanced lock picking/bypass techniques to protect your door, frame and hardware wherever possible.

Question 9

My uPVC door won’t lock / the handle is floppy — can you fix it?

Accepted Answer

Yes. This is usually door alignment or a failing multipoint mechanism. We’ll align the door properly, which often means removing the glass or door panel to adjust it correctly. Most locksmiths or fitters aren’t trained in this process, so the door gets “tweaked” and the same failure keeps coming back.

Question 10

Can you repair a uPVC door that's dropped or won't shut properly?

Accepted Answer

Yes — door alignment and mechanism repairs are some of our most common jobs. If your uPVC door won't lock, the handle's floppy, or the door has dropped and won't align with the frame, we can realign it and replace worn mechanisms without needing a new door.

Question 11

My key has snapped in the lock — can you get it out?

Accepted Answer

Yes. We extract snapped and broken keys from cylinders and locks regularly, usually without damaging the lock. If the cylinder is beyond salvage we'll replace it on the spot. Don't force it or superglue the key — call us first.

Question 12

Can you cut a new key if I've lost mine?

Accepted Answer

Yes. We can cut replacement keys from the lock itself using non-destructive techniques, or from a key code where available. For vehicle keys we use laser cutting and programming — spare keys, full replacements and immobiliser syncing across Lincolnshire.

Question 13

What types of locks and doors do you work on?

Accepted Answer

We work on most residential and commercial locks, including uPVC door locks, composite doors, multipoint locking systems, mortice locks, cylinders and high-security hardware.

Question 14

Do you fit insurance-approved locks?

Accepted Answer

Yes. We fit BS3621 locks on timber doors and locks that meet TS007, 3 star rating, for uPVC and composite. We fit premium, well respected brands such as: EVVA, CES, UNION, ASSA, ABLOY and iLOQ. If your insurer specifies a standard, we'll make sure what's fitted meets it — and we'll document it for you.

Question 15

Do you offer commercial locksmith contracts?

Accepted Answer

Yes. We work with facilities managers, FM providers and multi-site businesses on reactive callouts, planned maintenance and supply-only hardware. Framework-ready, UK-wide commercial supply, and DipGAI-qualified ironmongery specifications. Request a quote to discuss contract terms.

Question 16

Do you fit access control?

Accepted Answer

Yes. We supply and install access control and keyless entry solutions. Where possible, we recommend iLOQ because it’s battery-free, reduces ongoing maintenance, and makes access management simpler and more secure for multi-user and multi-site setups.

Question 17

What is iLOQ and why is it battery-free?

Accepted Answer

iLOQ is a digital locking system where the power to open the lock is generated by inserting the key — no batteries, no wiring, no maintenance. It's ideal for commercial sites wanting access control without the upkeep. We're an official iLOQ partner — specification, installation and support.

Question 18

What's a master key system and do I need one?

Accepted Answer

A master key system lets one key open multiple locks while each lock still has its own individual key — ideal for commercial sites, multi-tenant buildings and facilities management. We design, supply and install master key systems UK-wide, including patented, registered and restricted key profiles.

Question 19

Do you cut and program car keys?

Accepted Answer

Yes. We offer vehicle auto locksmith services across Lincolnshire, including spare keys, replacements and programming for many makes and models.

Question 20

How much does a replacement car key cost?

Accepted Answer

It depends on the vehicle, the key type (basic, fob, or smart/proximity key), and whether you still have a working key. We use laser cutting and modern programmers, so we can handle most vehicles without going to a main dealer — usually at a fraction of the cost. Call 01522 396446 with your reg and we'll give you a price.

Question 21

Can you program a key if I've lost all my keys?

Accepted Answer

Yes. We can program a new key from scratch even if you've lost every copy — no need to tow the car to a dealer. We cover Lincolnshire for full key replacement and immobiliser resyncing.

Question 22

Can you cut a spare car key without the original?

Accepted Answer

Yes. We can cut and program a spare from the vehicle's existing code and immobiliser data, even if you don't have the original key to hand. Useful if your only key is damaged or you want a backup before it fails.

Question 23

Do you do car key repairs?

Accepted Answer

Yes. If your key fob is damaged, the buttons aren't working, or the shell is broken, we can repair or replace the casing and transfer the electronics — often cheaper than a full new key.

iLOQ Battery-Free Access

Residential Locksmith

Commercial Locksmith